Privacy Policy

Last Updated: January 10, 2026

DriveToRent ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.

1. Information We Collect

1.1. Personal Information

We collect information you provide directly:

• For Customers: Name, email, phone number, driver's license information, payment details
• For Businesses: Business name, owner information, contact details, tax information, bank details
• For All Users: Account credentials, profile information, communication preferences

1.2. Usage Information

Automatically collected data:

• IP address, browser type, device information
• Pages visited, search queries, booking history
• Cookies and similar tracking technologies

1.3. Vehicle and Booking Information

• Vehicle details (photos, specifications, location)
• Booking dates, times, and locations
• Payment transaction details
• Communications between users

2. How We Use Your Information

Purpose	Description
Service Provision	To facilitate car rentals, process payments, and communicate about bookings
Account Management	To create and maintain your account, verify identity, and provide customer support
Platform Improvement	To analyze usage patterns and improve our services
Safety and Security	To prevent fraud, verify identities, and ensure platform safety
Legal Compliance	To comply with legal obligations and respond to legal requests

3. Information Sharing

We only share your information in these specific circumstances:

3.1. Between Users

• Businesses see customer name and contact information for confirmed bookings
• Customers see business information and vehicle details
• Contact information is only shared after booking confirmation

3.2. With Service Providers

We work with trusted third parties for:

• Payment processing (Stripe, PayPal, etc.)
• Email and SMS notifications
• Analytics and performance monitoring
• Cloud hosting and storage

3.3. Legal Requirements

We may disclose information if required by law, such as:

• Court orders or legal processes
• Government requests
• To protect rights, property, or safety
• To investigate fraud or security issues

4. Data Security

We implement appropriate security measures:

• Encryption of sensitive data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication systems
• Secure payment processing through PCI-compliant providers

Note: No method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

5. Your Rights and Choices

5.1. Access and Correction

You can access and update your personal information through your account settings.

5.2. Data Deletion

You may request deletion of your account, subject to legal retention requirements.

5.3. Marketing Communications

You can opt-out of marketing emails by clicking "unsubscribe" in any email or through account settings.

5.4. Cookies

Most browsers allow you to control cookies through their settings. Note that disabling cookies may affect platform functionality.

6. Data Retention

We retain your information for as long as necessary:

• Active accounts: While your account is active
• Booking records: 5 years for tax and legal purposes
• Inactive accounts: 2 years after last activity, then anonymized
• Legal requirements: As required by applicable laws

7. International Data Transfers

Our servers are located in the European Union. By using our services, you consent to the transfer of your information to these locations.

8. Children's Privacy

Our platform is not intended for individuals under 18 years of age. We do not knowingly collect information from children.

9. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes via email or platform notification.